Last Updated: November 10, 2026
Flash Floor, owned and operated by Maintenance Solutions, SE, LLC, respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or purchasing our products.
Information We Collect
When you contact us or place an order, we may collect information such as your name, company name, email address, telephone number, billing and shipping addresses, and order details.
This information is maintained as part of our business and order records.
How We Use Your Information
We use customer information for the following purposes:
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Processing, fulfilling, and shipping orders.
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Communicating with customers regarding purchases, deliveries, and customer service inquiries.
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Processing returns, replacements, and refunds.
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Responding to product questions and requests for professional installation services.
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Occasionally sending product announcements, company updates, or promotional newsletters.
Our promotional communications are infrequent, generally no more than a few times per year.
Customers may opt out of promotional communications at any time by replying to one of our emails and requesting removal from our mailing list or by using an unsubscribe option when provided.
Payment Information
Flash Floor does not directly collect or store customer credit card numbers.
Online payments are processed through third-party payment service providers. These providers handle payment information according to their own security and privacy practices.
Flash Floor may retain transaction and order records necessary for accounting, customer service, refunds, and business operations.
Sharing of Information
Flash Floor does not sell customer personal information.
Customer information may be provided to trusted service providers, including website hosting, payment processing, and shipping companies, when necessary to process transactions, fulfill orders, deliver products, or provide customer service.
We do not share customer information with unrelated third parties for their independent marketing purposes.
Information Security
We take reasonable precautions to protect customer information and use established third-party service providers for website operations, payment processing, and order fulfillment.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out to us through our Contact Us page.